Shipping Policy

Isenção de responsabilidade jurídica

The clarifications and information provided on this page are for general and not very specific purposes regarding how to draft your own Shipping Policy documents. You should not rely on this article as legal advice or recommendations on what you should actually do, as we cannot know in advance what specific shipping policies you wish to establish between your company and your customers and visitors. We recommend that you seek legal advice if you need help understanding and creating your own Shipping Policy.

Shipping Policy - Basic Concepts

Dito isso, uma Política de Envio é um documento juridicamente vinculante dirigido a estipular as relações jurídicas entre você e seus clientes. É o marco jurídico para apresentar suas obrigações perante seus clientes, mas também para esclarecer diferentes situações que podem se dar e o que acontecerá em cada um desses casos.

A Shipping Policy is a good practice and helps both sides: yours and your customers'. Your customers can benefit from being informed about what they can expect from your service. You can benefit because people may be more likely to buy if you have a clear Shipping Policy, since there will be no doubts about delivery times or processes.

O que incluir na Política de Envio

In general terms, the Shipping Policy typically regulates the following issues: order processing times; shipping costs; different domestic and international shipping solutions; potential service interruptions; and much more.